This Cookie Policy explains how K3X Inc. (“K3X”, “we”, “us”) uses cookies and similar technologies on the K3X website at k3x.ai, the application at app.k3x.ai, and related services (the “Services”). It supplements our Privacy Policy.
This Policy describes the cookies we use and the choices you have.
1. What cookies are
Cookies are small text files that a website stores on your device when you visit. They help the site recognize your device, remember your preferences, and understand how you use the site. We also use related technologies — such as local storage, session storage, pixels, and SDKs — that work similarly. In this Policy we refer to all of them as “cookies”.
Cookies can be:
- First-party (set by k3x.ai or app.k3x.ai) or third-party (set by a service we use, like Stripe or Firebase).
- Session (deleted when you close your browser) or persistent (stored until they expire or you delete them).
2. How we use cookies
2.1 Strictly necessary
These cookies are required for the Services to function. Without them, you can’t sign in, your session won’t persist, and core features won’t work. You can block them in your browser, but the Services may not work without them.
Examples:
- Authentication and session cookies set by Firebase Authentication when you sign in.
- Cookies that maintain your workspace selection and CSRF protection on app.k3x.ai.
- Website settings stored in your browser, such as your light or dark theme.
- A first-party cookie, k3x_utm, that remembers the campaign or referral link that brought you to our website for up to 90 days and passes it to our booking, signup and payment pages.
2.2 Functional
These cookies remember choices you make to give you a more personalized experience — for example, your interface preferences, time zone, or recently viewed records. Disabling them won’t break the Services but may reduce convenience.
2.3 Analytics and performance
These cookies, including Google Analytics on our website, help us understand how visitors use the website and the application — which pages are most visited, where users drop off, and how features perform. This helps us improve the product. We use analytics in aggregate or pseudonymous form and do not use it to build advertising profiles.
2.4 Advertising and referrals
Our website uses the Google Ads tag to measure and improve our advertising, and the Affonso pixel to track referrals from our affiliate partners. These tools may set cookies and collect information such as pages viewed and your IP address. We do not sell personal information for money. Some US state laws, including the CCPA/CPRA, may treat advertising tags like these as “sharing” personal information. To exercise an opt-out right, email hey@k3x.ai.
3. Third-party cookies
Some features of the Services rely on third parties that set their own cookies. The most common are:
- Google Analytics and Google Ads — website analytics and advertising measurement. policies.google.com
- Affonso — affiliate referral tracking on our website. affonso.io
- Paytics — website analytics. paytics.io
- Crazy Egg — website heatmaps and analytics. crazyegg.com
- PixelFlow — advertising measurement on our website. pixelflow.so
- Cloudflare — website hosting and security. cloudflare.com/privacypolicy
- Gleap — our help center at help.k3x.ai. gleap.io
- Firebase / Google — authentication and hosting. policies.google.com
- Stripe — fraud prevention and payment processing on billing pages. stripe.com/privacy
- Google APIs — if you connect a Google account, Google may set cookies during the OAuth flow. policies.google.com
- Microsoft — if you connect a Microsoft account, Microsoft may set cookies during the OAuth flow. privacy.microsoft.com
Each third party operates under its own privacy policy. We don’t control the cookies they set.
4. Your choices
You can control cookies in these ways:
- Browser settings. Most browsers let you block or delete cookies. See your browser’s help page for instructions (Chrome, Safari, Firefox, Edge).
- Do Not Track. We do not currently respond to Do Not Track (“DNT”) browser signals because there is no industry standard for how to interpret them.
If you block cookies, parts of the Services may not work as intended.
5. Changes to this Policy
We may update this Cookie Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be communicated through the Services or by email.
6. Contact
Questions about this Cookie Policy can be sent to:
Email: hey@k3x.ai Phone: (844) 553-9462 Address: K3X Inc., 1111B S Governors Ave., Dover, DE 19904, United States